Privacy Policy

We collect information you provide directly to us, including:

• Name, email address, and shipping address when you sign up for a break or submit cards for grading
• Social media handle (X, Instagram, Discord, or Facebook) for identity verification during breaks
• Payment information, which is processed securely through Stripe — we never store your full card details
• Communication preferences and messages you send us

We use the information we collect to:

• Process and fulfill break spot claims, PSA grading submissions, and consignment transactions
• Communicate with you about your orders, break schedules, and grading status updates
• Ship cards and products to your provided address
• Send notifications about upcoming breaks, announcements, and promotions
• Provide customer support and resolve disputes
• Improve our app, services, and user experience

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With payment processors (Stripe) to complete your transactions securely
• With shipping carriers (USPS, UPS, FedEx) to deliver your items
• With PSA (Professional Sports Authenticator) for card grading submissions
• When required by law, court order, or to protect our rights and safety
• With your explicit consent

We take reasonable measures to protect your personal information using industry-standard security practices. Payment data is handled entirely by Stripe, a PCI-DSS compliant processor. While we strive to protect your information, no method of transmission over the internet is 100% secure.

Our app may use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze app usage. You can control cookies through your browser or device settings, but disabling them may affect app functionality.

You have the right to:

• Access the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of promotional communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at the email below.

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically to stay informed about how we protect your information.